Los Angeles - Highway 1 - San Francisco

Average

The staff didn't try to upsell additional insurance and even suggested cost-effective packages

A very good rental car company. There were no upsells, and the airport shuttles were frequent and convenient. The shuttle driver helped with carrying and placing the luggage. The rental center is not far from the airport, with 3-4 service counters where usually 1-2 customers are queued up in front. The rental procedures are not complicated. After the documents and credit card guarantee are checked at the counter, the rental form is printed and signed, and you can directly go to the designated car section in the parking lot to pick up your car. The keys are in the car, and you can choose any model in the same area. When driving out, you just need to show the rental form and driver’s license – it's very convenient.

Everything was good, except the counter staff didn't smile. Maybe it's because our English isn't very good. They were nice to foreign guests.

everything was perfect but you need to wait until finishing the car procedure in pick up the car

nothing