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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5656791313
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5656791313
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I traveled from Denmark to Iceland, then to Norway, Finland, and Sweden, and finally back to Denmark

Reviewed: Sat, Sep 9, 2017
About Hertz: 6.0 /10
The store is not big, but the car rental process is self-service using machines. It was the first time I encountered this in all my global car rentals. However, I had some issues—the Chinese driver's license and the Zuzuche white translation paper could not be fed into the scanner. At this point, a staff member came out from behind a rolling door to help me, but we couldn't solve the problem because our document size was too big. He ended up using some document to substitute, which finally resolved the issue. There was another problem during payment; they didn’t accept cash, only credit cards. I asked why they didn't make this clear when I booked the car, and they apologized but still wouldn’t accept cash. I had to use a credit card to pay. The Swedish Krona I exchanged was a niche currency, making it even more cumbersome. I hope Zuzuche and the rental car company can inform customers about this in advance.

Relevant Reviews on Hertz in Sweden

Odelia Lucius

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Reviewed: Mon, Jul 22, 2019
“From Stockholm to Copenhagen”
About Hertz: 8.0 /10
Fast paperwork
About QEEQ: 8.0 /10

Armand Church

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Reviewed: Thu, Jun 20, 2019
“One Week Trip in Sweden and Denmark: Stockholm, Helsingborg, Malmo, Copenhagen”
About Hertz: 10.0 /10
The Hertz staff in Stockholm were very considerate and provided thorough explanations. They clarified all issues with the car. Returning the vehicle was also very convenient and didn't take any extra time.

Lilith Cissie

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Reviewed: Mon, May 29, 2017
“Unexpectedly upgraded to an XC60, and from a manual to an automatic transmission, amazing!”
About Hertz: 10.0 /10
Self-service pick-up and return, very convenient.
About QEEQ: 10.0 /10

Tommy Leo

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Full Size Elite Wagon | V60 Plug In-hybrid-4wd or similar
Reviewed: Thu, Nov 10, 2022
“I didn’t got the car I ordered, so they gave me a great upgrade. So overall a good experience”
About Hertz: 7.0 /10
They use Deodorant when they clean the car, which is not good if you are allergic or asthmatic. Poor vacuuming off the car, before pickup. Washer fluid was so low that after the first use, it told me to refill. I misplaced the receipt for the fluid, so of course i didn’t get reimbursed

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Compact | Renault Captur or similar
Reviewed: Wed, Aug 28, 2019
“Deposit return”
About Hertz: 7.3 /10
I have still not have had confirmation that the deposit will be returned to my credit car. I was told I would be informed by email within 24 hours it's now 48+.we were given a Volvo x40as the car ordered was not available
About QEEQ: 8.0 /10

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