1. I had reviewed the car pick-up points earlier, and if you opt for full prepayment and super insurance, the car rental company generally won't push you to buy additional insurance. Their service attitude was good; they only asked if I wanted to upgrade the car group, and the process was quick. 2. Compared to other car rental companies, Alamo offers better value. I rented an SUV, and it seemed to be the cheapest after comparison. 3. The instructions after the paperwork were very clear, just follow the directions. At the designated area, you can choose any car within the group, but the fuel type wasn't indicated on some cars, so I had to rely on the manual. 4. One downside was that although they say it's a full tank, it wasn't fully filled, and after a short drive, one bar was gone. I felt a bit shortchanged. 5. When picking up the car, the staff only mentioned that you can choose any car in the group, but didn't say much else. Make sure to check the vehicle's instruments, and if there's any problem, change cars immediately. Take photos of any scratches and inform the staff if possible; I couldn't find anyone, so I just took photos.

Near Las Vegas McCarran International Airport, there is a dedicated Rent car & Return area with a free shuttle bus connecting to the airport every 5 minutes throughout the day, which is very convenient. Inside the reception hall, different car rental companies have their counters, which are easy to identify. Alamo's counter is on the far left with three service desks. The staff is very warm, patient, and professional.

Fairly convenient, but there are too few locations. Previously rented a Mustang, but later had to switch to a Dodge because there wasn't enough room for luggage. Had to go to the airport for the switch, which was a bit inconvenient.

Charged twice multiple times: Paid the full amount on the app when booking, then charged the full amount again by Alamo at the rental location in the US.

Our flight was delayed for two hours, but we could still pick up the car as scheduled. There were a lot of people, so we had to wait in line for over an hour.