The car pickup location is in the parking lot next to the rental office, but it was quite hidden. We asked three people before we found it. When returning the car, it didn't have a full tank, and Avis said they would charge four times the fuel price. We got scared and drove out of the airport to fill it up, haha!
Service for Chinese customers needs improvement. It would be helpful to provide Mandarin services to facilitate better communication in case of incidents.
The store was easy to find, the staff were friendly, and picking up the car was very smooth.
About QEEQ:10.0/10
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