I was supposed to pick up the Benz GLE at 11:00, but it was not available until 18:00. Fortunately, the store arranged a Mitsubishi for me to use in the city, but it did delay my schedule a bit. I hope this can be improved. During this period, I contacted the rental service, but they couldn't resolve it either.

The lady at the rental counter was very friendly and talkative. Later interactions with other staff, including during the return process, went smoothly without much waiting. Thumbs up!

Not many people in line.

The service was great, especially during the car return process. They really helped us a lot; otherwise, we would have probably missed our flight.

Very good, just don't rely too much on GPS guides as they can sometimes mislead you!