There are fewer tourists now, so not many people are renting cars. The queue takes 10-15 minutes.

Great, very fast

There are shuttle buses at the airport, making both picking up and returning the car very convenient. The staff is very attentive and can recommend the best deals for temporary car changes. The cars are new and in great condition.

The sales pitch was pretty intense, and I ended up declining everything, which didn't feel great. However, the young guy who helped me with the car was nice and provided excellent service. He even upgraded me to a new QX70 for free.

Why was I double-charged after paying in full when making the reservation? When I went to the car rental office in the US to pick up the car, I had to pay the full amount again. The car rental website charges the full amount automatically from the bank at the time of booking, not upon pick-up. The time in between should be enough for the rental website and its US partner company to communicate and process the payment as per their agreement. However, when I arrived at the office to pick up the car, I was charged again.