Great price but...

Canada

Reviewed: Sun, Jun 2, 2019

About Routes: 7.3 /10

Driver from airport made quite disturbing comments about people’s race and seemed to very much dislike anyone from Toronto. It was uncomfortable being with him in the pickup and return vehicle. Also, car wasn’t washed and there was quite a bit of damage that wasn’t recorded until I pointed it out. Construction at the Routes site was terrible and driver did not ask to help with the bags even though the gravel made luggage wheels unusable.

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

Erin Cissie

Canada

1 days rental

Reviewed: Fri, Oct 4, 2019

“Ottawa - Wakefield - Algonquin Provincial Park - Montreal”

About Routes: 8.0 /10

Initially given a 7-seater MPV, which was too large. After repeated requests, they switched to the Nissan SUV I originally booked, but the fuel tank was less than half full. I returned it at the same level. Normally, it's full tank when picking up and returning the car, which made me a bit uneasy. The pick-up and drop-off point was a bit far from the airport, but the shuttle bus took only 7 minutes, which was quite convenient.

About QEEQ: 10.0 /10

Canada

4 day rental

Intermediate | Nissan Sentra or similar

Reviewed: Wed, Aug 5, 2020

About Routes: 6.0 /10

I didn't know that the choice of cars was only Kia brand. Wé wait long time at thé counter before served, only one person.

About QEEQ: 7.0 /10

Information missing: pick up place in case we missed the shuttle or we use our own transport To have another driver, we have to add 10$/day.

N.Abdi

Canada

1 days rental

Full Size | Nissan Altima or similar

Reviewed: Sun, Jan 19, 2020

About Routes: 7.7 /10

They need to improve their customer service

About QEEQ: 10.0 /10

excellent and easy to book.

A.H

Canada

1 days rental

Large SUV | Dodge Durango or similar

Reviewed: Thu, Feb 21, 2019

About Routes: 8.3 /10

Unfortunately it wasn’t the vehicle that I had booked, this is the 4th time booking with routes and each time they give a different vehicle than the one booked.

About QEEQ: 9.0 /10

B.Moss

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Wed, Sep 12, 2018

“it was good!”

About Routes: 8.2 /10

Like: Julie and the girl that served us when we turned the vehicle in were both excellent! Vehicle ran well and was ready when we arrived.
Dislike: Car was not that clean....clearly the renter before us had young children and the windows were covered in small hand prints. It was not a big deal but after we left and drove in the sunlight the front window was a mess and had clearly not been cleaned at all.

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Relevant Reviews on Routes Ottawa Airport

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