The San Francisco location is too far and the wait time is long. Additionally, you have to wait for the car to be ready even if you've paid over a month in advance.

The waiting time was too long, and the service attitude was very mediocre.

The rental office is far from the airport and very inconvenient! Then the rental company charged us a bridge toll fee of $11 per day. It ended up costing me a lot of extra money. Don't use this rental company, they are a rip-off! I spent over $200 more after renting the car!

I prepaid the full amount but there were no cars available at the store. Everyone was just waiting around and the staff was nowhere to be found. They didn't inform us or the people who had been waiting for over two hours before us that there were no cars. Only after more people showed up to queue did the staff finally say there were no cars. Very disappointed with the car rental company's attitude.

The car is relatively new.