Car Rental Trip to Melbourne's Great Ocean Road

The service attitude was good but the waiting time was too long. The rental process needs improvement to shorten the time.

It was okay. The staff's attitude was average, but it didn't really matter.

Spent a long time waiting to pick up the car , after 1.5h was given an alternative car because the car model we booked was not available. Staff should have managed better.

It had a flat car battery Europe jumper started it Took 45 minute We stopped half way to our destination went to continue but the car would not start the car was total dead Check under the bonnet found the negative terminal on the battery was loose Tightened the nut and the car started Not really happy she we dropped off told Europe car and they said thanks saved us a trip not good enough put us 1 30minute behind We were then driving in twilight lots of kangaroos at that time glad we did not hit one

All good will be booking again with you in a few month

Very very bad services, I booked mercedes benz c 300 that is premium car but I got a small car folk (golf). They said no premium car at that time, that’s mean making reservation is equal as I walk in to rent a car, and my friend booked another booking the same as me mercedes benz c300 but got small car benz GLA .