The shuttle service is excellent, available 24/7 with very short intervals between shuttles. It stops at three locations at Seattle Airport: the main hall, departure lounge, and the rental car building. We arrived late at night and the bus driver was very helpful, reminding us that if the main hall was empty, we could go to the parking lot where there is a duty room. We had pre-booked a Nissan from Thrifty, but when we provided our reservation number, the agent initially told us the car was unavailable and offered a similar model. She then took us to the compact car lot, which only had three cars, each seating just two people. After repeatedly checking our reservation, we finally saw the Nissan in the garage. We showed her our booking again, and she eventually registered that car for us. Then she aggressively tried to sell us insurance. Thanks to prior advice from friends, we declined, but she insisted that driving without this insurance was illegal in Washington state (showing us related news). We explained that QEEQ had already purchased three types of insurance for us, including basic coverage. After verifying, she claimed we only had collision insurance and needed to buy 'protect me' coverage. After much back and forth, we purchased the insurance, which cost nearly half of the rental fee. Upon returning home, we contacted customer service, who initially were uncertain of the situation. After checking, they clarified that we had been sold enhanced liability insurance and that QEEQ's so-called basic insurance was just a minimal coverage required for vehicle registration without a policy number. We felt deceived and quite unhappy.
Like: Reasonable rates Dislike: They had difficulty removing the GPS and toddler seat from our reservation -- 4 different stages in the process said they couldn't remove it.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Thrifty SEATAC INTL AIRPORT
Colin Shelley
-
-
-
-
View more >Don Emmie
-
-
-
-
View more >Alvis Abe
-
-
-
-
View more >N.Srini
-
-
-
-
View more >SM Jojo
-
-
-
-
View more >Dislike: They had difficulty removing the GPS and toddler seat from our reservation -- 4 different stages in the process said they couldn't remove it.