Convenient pick-up and use

The staff from AVIS was rude when I rented the car. My contract included a GPS, but they didn’t provide it proactively. They also gave me a car with some minor issues. Thankfully, as an experienced renter, I could handle it. However, newcomers might not receive good service.

At the beginning, they tried to upsell various options, but the follow-up service was quite good.

There were quite a few people in line, and with only a few counters, I waited for more than half an hour. However, the crowd indicates that AVIS is quite popular.

I have been charged 435 US dollars outside of my already paid amount for this reservation. 174 were cut as security and 239 have been cut after we dropped it off. This is highly unprofessional and has not even been authorized. ALSO NO RECEIPT OF THESE DEDUCTIONS HAS BEEN RECEIVED. Please have this reversed.