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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1185720314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1185720314
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Reviewed: Tue, Oct 3, 2017
About Europcar: 2.0 /10
Very dissatisfied! Due to the dim lighting in the parking garage when returning the car, I took off my sunglasses and placed them in the center console storage! Then the car rental company said they couldn't find them! The rental platform said I would have to wait until the 9th for staff to handle it! Such a big company, but with such poor standards!

Relevant Reviews on Europcar FRANKFURT AP T2 24H VIA FRAT01

Gwendolyn Elinor

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Reviewed: Tue, Jun 25, 2024
About Europcar: 10.0 /10
The service was straightforward and hassle-free. I received the car model I had booked, and it was almost brand new with less than 4500 kilometers driven.
About QEEQ: 10.0 /10

Gary Tom

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Reviewed: Tue, Feb 27, 2024
About Europcar: 6.0 /10
In our home country, we took the same car with the same people and luggage to the airport, but the staff here insisted that the Mercedes C-class couldn't fit our luggage and asked us to pay for an upgrade to an Audi A4 wagon. Coincidentally, another customer nearby was also asked to upgrade. It seems the reviews about forced upgrades are true. We were in a hurry, so we had to upgrade. Fortunately, the A4 was a diesel car, as I hoped, and had only 3277 kilometers, almost brand new. When returning the car, the staff inspected it very carefully, noticing a tiny chip on the windshield caused by a small stone. Thankfully, we had full insurance. I checked the windshields of a few nearby cars and saw many such tiny chips; the company considers them as damage. I suggest getting full insurance when renting a car. Overall, the car was fine, but after driving 1000 kilometers, it indicated that it needed one liter of oil, quite similar to domestic Audi cars needing oil for long trips.

Randolph Titus

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Reviewed: Sat, Oct 6, 2018
“Frankfurt-Heidelberg-Trier”
About Europcar: 10.0 /10
Great service! Fast process!
About QEEQ: 10.0 /10

Myra Lawrence

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Reviewed: Mon, Dec 17, 2018
About Europcar: 6.0 /10
The deposit was withheld without explanation. I only realized it several hours later when I received a text message. When I asked about it while returning the car, they finally provided an explanation. The wait time was very long, it seems their business is too good.

Zero Bulwer

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Reviewed: Wed, Dec 21, 2016
“Driving from Germany to Switzerland”
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

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