For the first 4 days, I got the Hyundai iMax 8-seater van I had booked. The rental company provided a 2017 new car in great condition, and the pickup process was simple. On the fourth day, we needed to exchange the car in Wellington to get the same model in Picton on the South Island. However, AVIS in Picton couldn't provide the same model and gave us a 5-seater Highlander instead. They suggested we try our luck tomorrow morning if we don't pick it up today. Due to our itinerary and hotel reservations, we had no choice but to continue with the smaller vehicle for another 5 days. Key issues: 1. They did not provide a matching model and downgraded us, ignoring our concerns. 2. The service attitude was poor; they demanded payment for scratches on the previous vehicle (which was clearly noted by the front desk to have been caused by the previous renter). 3. They were verbally sarcastic and ignored our request for a similar 8-seater model. They showed disdain for Chinese people and accused us of being unreasonable when we left. Note, six adults and six suitcases crammed into a 5-seater SUV—it was unbearable.
一言でまとめる:
Downgraded to a smaller vehicle. It was very cramped, extremely uncomfortable.
AVIS
For the first 4 days, I got the Hyundai iMax 8-seater van I had booked. The rental company provided a 2017 new car in great condition, and the pickup process was simple. On the fourth day, we needed to exchange the car in Wellington to get the same model in Picton on the South Island. However, AVIS in Picton couldn't provide the same model and gave us a 5-seater Highlander instead. They suggested we try our luck tomorrow morning if we don't pick it up today. Due to our itinerary and hotel reservations, we had no choice but to continue with the smaller vehicle for another 5 days. Key issues: 1. They did not provide a matching model and downgraded us, ignoring our concerns. 2. The service attitude was poor; they demanded payment for scratches on the previous vehicle (which was clearly noted by the front desk to have been caused by the previous renter). 3. They were verbally sarcastic and ignored our request for a similar 8-seater model. They showed disdain for Chinese people and accused us of being unreasonable when we left. Note, six adults and six suitcases crammed into a 5-seater SUV—it was unbearable.
Downgraded to a smaller vehicle. It was very cramped, extremely uncomfortable.
AVIS オークランド空港の口コミ
AVIS
追加保険を購入しても自己負担額が300ドルあり、顧客がより慎重に運転するようにとのことです。ニュージーランドの駐車スペースはとても小さく、他の車に当たられやすいことを知っておいてください。ニュージーランドで3回レンタカーを借りて、2回は誰かにぶつけられ、1回は石でフロントガラスを割られました。ついていなかったですが、Avisだけが自己負担額を請求され、小さな会社では料金を取られませんでした。また、小さな会社の車はすべて新車で、Avisの車は6万キロも走っているのに「新しい」と言っていました。まったく理解できません。他の会社を強くお勧めします。特に問題がない限り、この会社を選ばないでください。Avisのカウンターの中国系職員はとても親切で、インド系の職員はとても狡猾です！
AVIS
全体に満足するが、私たちの同意を経た状況でくれないで買った財務保険など、私に署名した时などを聞くと、スタッフというと私もfreeの、しかし減点された129万ドル、後に経qeeqコール、彼らとの疎通、3回の店に戻るが、これらの保険
完全取り消してくれてありがとうqeeqコール、電話の疎通avis社、別途の店は取り消してくれた、话を踏むの保険
AVIS
車の取り方が早い。早めに教えたけど、本人カードがないといけない。
订车便利だとは、知らない车は何年式の、車の後を比較失望だけでオークランド
AVIS
便利で快速で、車の状況が良くて、サービスが良くて、効率が高い!
qeeqスーパー便利で、言叶が通じない障害があって、qeeqに手伝って済む
AVIS
オークランドの従業員の効率は極めて低く、車を取りに1時間近くかかりました。ピクトンへの乗り換えは、オークランドの従業員がシステムを間違えたため、2時間近くも遅れた。オークランドの従業員は私達の許可を得ていない情況下で、注文した通りに実行しないで、取引先の同意も経ずに、全危険(Qeeq全危険を購入した)を添加して、後にクレームを経て全危険を減免して、しかし車を返す時に私達の大量の時間を遅らせる!もはや便利