Returning the car was a bit troublesome, took quite some time, everything else was fine

Great service, the staff speaks English well.

The city center location is near the Louvre, the service was quick, and the staff were very friendly.

We booked an automatic car, but they provided us a manual one. The store said there were no automatic cars available. We had no choice but to take the manual car.

The car rental location in Paris was a bit tricky to find as it was hidden on the lower level of the Louvre. We eventually found it after asking for directions. However, the store offers a wide selection of car models, and most of the vehicles are nearly new.

French efficiency is indeed low, the most unreliable thing was that the car indicated low oil level in less than a day. We were two girls, confused and called their customer service, using up all our phone credit, and still no resolution. They even asked us to call the Belgian hotline, which was ridiculous. Ultimately, we found a solution through Baidu and a friend's guidance to check the oil dipstick. Fortunately, there was a garage nearby, where we found out there was almost no oil left, any further driving could have damaged the engine. We spent our own money to add oil and coolant, and after that, everything went smoothly. The car had only driven a little over 10,000 kilometers, quite new for a rental car, and yet this problem occurred. When we returned the car, we informed the staff and they said they would deduct the repair costs from the fee. The final bill showed a reduction, but it was charged in dollars with Dynamic Currency Conversion, causing some exchange rate loss. I generally like HERTZ, and despite experiencing the unreliability of the French service, everything went relatively smoothly otherwise.