The pick-up location is a bit far from where the paperwork is done. After completing the procedures, we waited for over ten minutes before someone came to get us. We drove a few kilometers to the pick-up point. The car they provided had several scratches, and we had to check multiple spots for damages. The car didn't look very new and shook a lot when driving fast. However, the air conditioning was quite powerful.

I waited nearly an hour to pick up the car, while the person behind me got their car in just over ten minutes. It took three reminders for the staff to finally bring the car. The drop-off location is far from the airport, but the staff kindly drove us to the airport after completing the return procedure.

This time, Hertz’s service attitude is the only one I approve of; there were issues with the others.

The instructions for returning the car were not clear enough.

It's right inside the airport, but it's a very small counter. I was very disappointed to rent a 100,000 km old model car. I can't believe HERTZ still has such an old car. Everything else was good. I don't recommend renting the JAZZ, it's uncomfortable for long drives and not ergonomic at all.