Christchurch - Franz Josef Glacier - Wanaka - Arrowtown (near Queenstown) - Dunedin - Akaroa - Chris

After picking up our luggage at Christchurch Airport, the rental company was right there inside the airport. It was very convenient. The staff were very professional.

Satisfied! Issues were quickly resolved after coordination.

When picking up the car, they scared me by saying that without full insurance, even the slightest scratch would cost me 2500 NZD. So, I had to pay another 390 NZD for insurance. At the time of return, the staff checked the car inside and out in my presence and confirmed everything was okay. However, three or four hours later, they charged me 250 NZD without any notice. When I contacted them, they claimed I smoked in the car, which I absolutely did not. This is extortion! They only mentioned I could resolve it by hiring a lawyer. From start to finish, they find ways to cheat customers. This is a crooked company! Fellow users, do not fall for it. I will persistently argue with them until the end!

First time renting a car for a self-drive trip, the process was very smooth.

Great service, very convenient and responsible.