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Live chat Email us Service Code: 4662125314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4662125314
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Reviewed: Tue, Oct 10, 2017
About Hertz: 2.0 /10
When picking up the car, we noticed a lot of scratches and dents that were not recorded on the check-in sheet. We asked the staff to note down four spots, but they missed one. When we returned the car at the airport, they insisted it was our fault and made us go to the counter for processing. We were in a rush to catch our flight, which made it extremely inconvenient. Such tricks!

Relevant Reviews on Hertz SYDNEY DT

Oscar Evelina

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Reviewed: Thu, May 23, 2019
“Hunter Valley”
About Hertz: 4.0 /10
I've rented cars in Australia for two years, and this was the most disappointing experience. 1. I chose a Camry but received a Hyundai instead (which is common), but the brake and accelerator were very sluggish, almost causing several dangerous situations. 2. Usually, a staff member leads the inspection with previous rentals, noting any damages and explaining the car's condition. This time, after registering with Hertz, the staff just handed me the key and told me where the car was. There was no car condition inspection! 3. The fuel tank was not full! When I picked up the car, it could go over 400 kilometers, and I didn’t think to check the fuel tank. When returning the car, I refueled it to over 550 kilometers. The staff said it wasn’t full, and I either had to pay a $60 fine or refuel it again. Since I didn’t take a photo of the odometer when picking up the car, I had no proof, and the responsibility for the fuel shortage fell on me. I refueled to over 650 kilometers and returned the car again, meaning the distance I drove in a day was less than the additional fuel the car needed when I picked it up. Overall, a very frustrating rental experience with a poorly maintained car, an empty fuel tank, and unprofessional staff who didn't inspect the vehicle. Not sure if this issue was due to the rental company or the agent.

Frederic Gregory

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Reviewed: Tue, Aug 25, 2020
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Osborn Nico(l)

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Reviewed: Sat, Apr 22, 2017
“Great Ocean Road, Australia”
About Hertz: 10.0 /10
Reasonable price, satisfactory quality
About QEEQ: 10.0 /10

Toby Ellen

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Reviewed: Wed, Feb 14, 2018
“Sydney-Melbourne-Great Ocean Road-Adelaide-Barossa Valley-Melbourne”
About Hertz: 10.0 /10
Pickup and drop-off were quite convenient. The staff were friendly and attentive. Overall, I was quite satisfied with this rental company.
About QEEQ: 10.0 /10

Ives Cooper

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Reviewed: Tue, Sep 13, 2016
About Hertz: 10.0 /10
Very good. Excellent service.
About QEEQ: 10.0 /10

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