Instructions were unclear. I returned the car to the airport parking lot on time, but they didn't process it promptly and charged me an extra 100 euros for being late.

Very good. Very patient.

Excellent. I had booked a SEAT ALTEA 5DR/5PSGR automatic, but was given a Ford Focus wagon automatic instead. It was the high-end version and felt very stable on the highway, even at 180 km/h. The luggage space was also good, which was great since I was picking up people from the airport and the large trunk came in handy. The staff's English was good, but I felt a bit embarrassed when the whole staff and some customers laughed at me for insisting on an automatic (most Germans drive manual cars). Both pickup and return were very quick.

Можно акцентировать внимание на месте возврата автомобиля! В остальном все прекрасно, спасибо большое!!!

Nice car but bodywork in poor condition - scratches & dents everywhere. Most of this damage was not mentioned on the vehicle damage report when I collected the vehicle.