The car was very new, and since we had a lot of luggage, they kindly upgraded us to a larger SUV. This avoided a lot of unnecessary trouble.

Great experience, very convenient and affordable!

The staff at the rental company knew I completed the rental process through the self-service machine without needing to queue, saving me a lot of time.

Service was good. Our car had an air conditioning issue, so we swapped the car at a nearby location. The cost was recalculated after an appeal at the rental location.

Alamo's service was unexpectedly good. They offer self-service car pickup, although I used the counter. Self-service is probably very convenient during busy times. The car was in good condition, and you can choose your model within the same category, which is a nice touch. Maybe because I bought full insurance on QEEQ, there were no extra sales pitches like before.