Self-driving in Gold Coast and Brisbane

Not bad

The process at the airport was very convenient, but the charge for not having a full tank was too high.

The credit card charge was not consistent with the invoice amount; it was over 120 AUD more than the pending payment amount shown when booking through the car rental app. This large discrepancy is quite frustrating. I hope the displayed amount at the time of booking is closer to the actual payment amount.

The booking was really good. A larger car will be better but it was still a good car for a medium SUV. It will be appreciated to confirm to the guest the car seat instead of saying that budget can’t confirm the availability. Thanks

Good service!

Counter staff was friendly. Took a bit of time to locate the car but it was in good working condition. We rented a Kia Carnival so there was enough space for 8 medium sized luggages at the boot.

Easy to use and reliable information provided. Was told that insurance sold via Easyrentcars.com is to be reimbursed after submission of claim. This should be clearly disclosed.