Toronto-Ottawa-Montreal-Quebec-Kingston-Toronto

The first car had an airbag warning light, and the replacement also had issues and was an old car. When I picked up the first car, the staff just walked me to the car and left without saying anything.

Great service. I picked up the car at around 9 PM, there weren't many people, and I didn't have to wait in line. It took about 15 minutes to complete the rental process. However, everything was in English, so it's good to have someone who speaks English with you.

Hertz is located at the very end of the car rental building, which requires quite a bit of walking. Since I arrived late, there were hardly any people in line at the regular counters. Therefore, there wasn't much difference in service between the regular counters and the Hertz Gold kiosk.

Large company with a wide variety of vehicles

When i arrived the car was not ready. We wait for a lot of time, and them they give me a bigger car.