The pickup location I chose was 200 meters from the hotel. The staff was very friendly, and they had pre-copied the route map for picking up the car, so it was easy to find the vehicle.
Great service, upgrade on car, easy process. Only issue is that I had to leave a $400 bond which hasn't been refunded - even though I handed back the vehicle 4 days ago.
Condition of the car was good. The car was very new. Interior cleanliness was lacking as the seats and carpets were sandy. Exterior cleanliness ok. Engine is in good shape.
About QEEQ:8.0/10
Excellent customer service and follow up. Prompt emails and calls every step of the way, and they went the extra mile to secure my booking despite several obstacles. Will recommend them to my peers/
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