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From South Korea (Domestic calls only)
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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2116526307
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2116526307
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Terrible

Reviewed: Wed, Jan 9, 2019
About Europcar: 2.0 /10
Terrible! I emphasized many times that I didn't need insurance since I had already bought it in my home country! They still insisted that because I was under 25, I had to buy an additional young driver insurance! The communication was difficult as everything was in Italian! Even though I showed them the entire policy from the rental platform stating I didn't need insurance, they forced it on me! When I contacted the rental platform later, I found out I was forced into buying it. What was the point of purchasing the insurance back home? Just to waste money? They even switched my car.

Relevant Reviews on Europcar MILAN MALPENSA AIRPORT T1

Gene Albert

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Reviewed: Wed, Jul 10, 2024
About Europcar: 10.0 /10
The service was professional and very nice, no upselling.
About QEEQ: 10.0 /10

Bradley Jefferson

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Reviewed: Tue, Jun 18, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Marguerite Robin

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Reviewed: Tue, Oct 22, 2019
“Italy, Austria, Germany, Belgium”
About Europcar: 2.0 /10
We were supposed to pick up the car at 5 PM, and we had booked an automatic transmission. However, they tried to give us a manual without asking. Later, they said the automatic would be available around 7 PM, making us miss our hotel check-in, requiring us to book another hotel at almost 100 euros. We had to wait in a long line at around 4 PM. Extremely dissatisfied.

Webb Thackeray

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Reviewed: Fri, Jun 8, 2018
“Milan Switzerland Milan”
About Europcar: 6.0 /10
Just so-so. The English accent was very strong, even though my English isn't great either. The communication was impatient, with eye-rolling.

Merle Gladstone

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Reviewed: Fri, Jul 28, 2017
“Italy is a friendly, orderly yet whimsical country. People give way to pedestrians, and while there”
About Europcar: 8.0 /10
Speed and efficiency are always the strengths of these international rental car companies, especially with drop-offs taking just one minute to complete. However, I bought a super insurance from QEEQ, which the rental car company was unaware of. They strongly recommended I purchase their damage waiver insurance, and in the end, I bought an additional insurance for 16 euros per day.
About QEEQ: 8.0 /10

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