Got the car in less than 15 minutes

The car was very new. I had reserved a Ford Escape, but they wanted to give me a small Hyundai instead, which I refused. For driving in the US, I strongly recommend renting a larger SUV. They eventually arranged a Jeep Patriot for me, which was fine. Picking up and returning the car was very convenient, and the return inspection was quick and efficient. The return location was close to the airport, and the rental company provided a shuttle bus, which was very convenient. The reason I gave only 3 stars is that I encountered a very rude employee when returning the car, whose bad attitude affected my experience.

Pretty good. Pickup is simple and convenient.

Great car rental company! The staff was very friendly and helpful during the car pick-up. I will rent from Alamo again.

Very good service told the guy ( jameel ) I am used to driving a truck he gave me a brand new truck... Both people were very pleasant..