OAKLAND AIRPORT CAR RENTAL REVIEWS

Muy buen servicio

Buen precio

Il m’a été remis un véhicule 4 portes au lieu de deux un model légèrement supérieur me semble-t-il Le temps de récupérer le véhicule à été un peu long je suppose qu’il n’était pas préparé la carrosserie était encore mouillé mais cela ne m’a pas gêné Satisfait du service Hertz Cependant ayant eu un dommage sur le véhicule bris de pare-brise j’attends avec impatience comment va se régler ce sinistre

Super contant du service le prix de la location intéressant

The return process was simple and fast, and the service attitude during the handover was kind and friendly.

They overcharged us, and at the end, we had to pay over $190 more. I advise everyone not to rent a car near the airport. Take a cab and rent a car somewhere else.

Car needed maintenance and wasn't as smooth as it should be. One of the rare bad experiences with Enterprise.

Brilliant car, service and easy pick up and drop off.

Very easy booking system and great price.

Atendieron a nuestras peticiones y nos ayudaron recomendándonos.

Es bastante sencillo reservar por esta plataforma pero lo que veo un poco carente es la hoja donde viene la reserva

The rental company's service was decent.

Cleanliness of car was mediocre.

Surclassement car plus de véhicule de la catégorie réservée. Personnel aimable et rapide. Explications claires et conformes.

Very pushy to upgrade the car as the one I had booked was not very good. So she told me. Offered me a upgrade for $130 a day. I said no. She then said I could have it for $70 as day. On principle I said no as I didn’t like her attitude. The first price should always be the best price. She got very grumpy and I left. We go a upgrade anyway as they didn’t have any of the cars I had book.

Everything went so smooth and the service and staff were excellent

We had no problem with anything,

good service good price

ecellent coordinations

Professional and polite demeanor.

Simple and affordable

The lady at check out was friendly, thought the lady at the counter was not so much. Nonetheless, happy with the car I got.

This is my favourite car booking platform! Great price, and easy to use.

Hubo un problema de comunicación porque yo resido en Estados Unidos y por lo tanto cuento con mi licencia de conducir del estado de Nueva York. Por lo cual llamé a la compañía para preguntar sobre si era necesario llevar un pasaporte; ya que en ese momento no lo tenía conmigo y debido a que tengo la licencia de conducir estadounidense y me dijeron que no hacía falta. Sin embargo cuando lleguemos allí, me dijeron que como habíamos realizado una reserva española y obligatoriamente necesitábamos un pasaporte. Esto nos hizo tener que volver al alojamiento y nos hizo perder mucho tiempo y algo de dinero para volver a recoger el coche de nuevo.

No convertible available on pick-up so had to stay an extra night in San Francisco and use a temp rental car with additional bridge tolls. Had to return next day where "Prestige" staff were diabolical, at one point asking me how I thought I could get a refund for the 1 day lost using the Avis system. First Mustang had a rip through the side wall of one tyre which wasn't dealy with until I checked out of the parking lot - they advised me to change the vehicle, which we had to do for safety. Therefore, I actually hired 3 vehicles! At drop-off it was discovered that the pick-up location staff had not correctly applied the exchange rate of my stirling payment and had thought that I owed a one-way fee. Initial accusations from junior staff were then corrected by the Manager with no more to pay. Both pick-up (2 days) and drop-off caused much anxiety. However, thank you to Shy at Oakland and the Manager at Harry Reid.

La voiture était bien, mais elle possèdait quelques problèmes : - 1 : La voiture était assez ancienne et assez cabosée 2018 - 2 : Les essuies glaces étaient morts - 3 : L'airbag passager se déconnecte tout le temps ce qui est très dangereux - 4 : Problème de verrouillage centralisé sur la porte passager Sinon la prise en main était longue (30 minutes d'attente) mais l'accueil OK et le retour très facile. Je recomande

RAS

RAS véhicule parfait niveau gabarit pour un séjour à l'étranger en couple.

Parfait

Car was excessively scratched and had definitely seen better days but it didn't affect the capability of using it so no issues there. Staff at counter could have been friendlier. Very quick pick up time and easily to get there.

Quick booking process and was able to compare and change pick up and drop off time quite easily