The pickup process was quick

This was the most problematic car rental experience I've ever had! We waited in line for 4 hours to get the car, and the reserved model wasn't available. They gave us a problematic car with no fuel instead. Throughout the trip, the car had various issues and eventually broke down halfway, delaying our trip by an entire day. Customer service wasn't helpful either. Thankfully, the hotel owner helped us communicate with the rental company. It took two months of coordination with the rental platform to get a refund for the taxi fare incurred due to the car exchange. Hertz going out of business is not without reason!

Cars were great but one car not ready at pick up time. Waited about an hour

Great value

Hertz give us with wrong car type which is smaller than i book

They charged me more than I was quoted and would not give me the car until I had paid extra