Saipan North Island

Booked a 2014 Mustang online with full payment. Upon pickup, was told only one left, and found a hole in the roof where you could stick your hand through. Had no choice but to pay extra on the spot to get a 2017 Mustang. When I got back to the hotel, I found the sound system, rearview camera, and door locks didn't work, and I couldn’t lock the car. Had to drive back to the rental shop. The female Chinese employee told me not to worry about the door locks! They gave me a third car (she even tried to charge me extra, which I firmly refused!). By then it was dark. When I checked the car with my phone flashlight, I saw the entire left side was scratched and the front bumper was half falling off with visible gaps. Finally got a fourth car that had no issues. Originally supposed to pick up at 6 PM, but after spending an extra $20, finally got the car at 8 PM to go for dinner.