Airport pick-up and drop-off cost $12.99.

A very minor scratch occurred, but the fee is the liability amount of 2562 NZD

The pick up process was unorganised and rushed. The interior of the car was clean, however the car had a significant amount of dents already. There was no snow chains available. Charged $12 for shuttle from airport- this should be complimentary.

I found the customer care person difficult to understand so missed the first shuttle. That made us very late for a funeral we were attending, so it was irritating to find the car had to be moved from the back of the garage, necessitating the moving of other vehicles. The premises are far too small.

Easy to book.

Vehicle was old and tired, windscreen had chips. Staff was friendly and helpful. Quick and easy process