From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7866354353
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7866354353
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HITCH Car Rentals, Queenstown Airport Car Rental

HITCH Car Rentals 2000+ ratings, 12 reviews

Queenstown, Otago, New Zealand

7.0 / 10 Good

HITCH Car Rentals - Queenstown Airport Information, Car Rental Instructions & Policies

Address

180 Glenda Drive, Queenstown 9371

Telephone

+64 21 150 7706

Pick-up Instructions

The HITCH Car Rentals - Queenstown Airport car rental location is located out of the airport

You can arrive locate HITCH Car Rentals - Queenstown Airport car rental by paid shuttle bus.

Call #38 from the freephone located in the i-Site center or dial +64 211507706calling for the shuttle vanand one of the team will dispatch a shuttle to collect you. You will pay $11.99/person/time for the airport shuttle pick up, pay arrival.

Drop-off Instructions

Return to the address, 180 Glenda Drive, Queenstown 9371.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
NZD 7.5/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
To be confirmed
capped at NZD 35
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed
capped at NZD 35
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
To be confirmed
capped at NZD 35

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.
crossing island is allowed. No affection on insurance. customer is solely responsible for ferry travel organization and fee.

Ferry Transportation: Allowed

HITCH Car Rentals allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Queenstown Airport

Hotels

1.8 mi from DoubleTree by Hilton Queenstown

3.5 mi from Oaks Shores

4 mi from Oaks Club Resort

Other Landmarks

4.5 mi from Shotover River

FIND ME A CHEAP RENTAL
Map view of HITCH Car Rentals Store Location
coordinates: -45.0120123 168.7539313

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.0 / 10 Good

  • Vehicle condition: 4.1
  • Vehicle cleanliness: 5.3
  • Spaciousness: 6.5
  • Counter staff: 6.0
  • Pick-up location: 5.0
  • Drop-off location: 4.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • A.Malak

    Queenstown

    8.7 /10 Very good

    Reviewed: Thursday, December 19, 2024

    It was pretty quick check in and out which was great. The car had a bit of a weird smell when we got it and the front windscreen was very dirty and there possibly was an issue with the tint on the windscreen as there were tiny bubbles that made it difficult to see depending on the weather.
    Read More >
  • A.Ellis

    Queenstown

    6.7 /10 Average

    Reviewed: Thursday, December 19, 2024

    I hired the car based on "Model Gauranteed". The Prius in the picture was completely different to the car we received. Ours was an old model with a bumper falling off and marks all over it. My struggle is, we get charged a $2000 excess on crash damage. With the marks on the car why were they not repaired using the excess people would have had to pay for the damage. Why does the car still appear in poor condition?
    Read More >
  • Anonymous

    Queenstown

    8 /10 Very good

    Reviewed: Thursday, December 19, 2024

    The excess showed as being an excessively high cost of $1700 which we were already amazed at how it could be that, yet when we picked up the car they said it was a $2,000 excess. The cost of paying for upgrading insurance to cover the excess almost cost as much as renting the car. I think the price of airport pickup transfers should be shown/included in the initial rental cost.
    Read More >
  • Andrew

    Queenstown

    5 /10 Average

    Reviewed: Thursday, December 19, 2024

    Picking up was a total mess, there were only 6 groups but took over 1 hour to process all of their paperwork. Overall the price was good but the car was a 2008 model with dents and scratched paint. We were worried it would break down driving through the mountains.
    Read More >
  • P.Dua

    Queenstown

    7 /10 Good

    Reviewed: Thursday, December 19, 2024

    Vehicle was old and tired, windscreen had chips. Staff was friendly and helpful. Quick and easy process
    Read More >
  • Anonymous

    Queenstown

    7 /10 Good

    Reviewed: Thursday, December 19, 2024

    I found the customer care person difficult to understand so missed the first shuttle. That made us very late for a funeral we were attending, so it was irritating to find the car had to be moved from the back of the garage, necessitating the moving of other vehicles. The premises are far too small.
    Read More >
  • Anonymous

    Queenstown

    8.3 /10 Very good

    Reviewed: Thursday, December 19, 2024

    Solid car, with quality AA service offering. Ran well and was clean and tidy. Van service pickup was easy, but because 3 renters in van, we then repeated a lot of information 1 by 1 at desk. Could fill this in online or on way to yard. Put a bigger sign on Rd to find for dropoff
    Read More >
  • Anonymous

    Queenstown

    5.7 /10 Average

    Reviewed: Thursday, December 19, 2024

    The pick up process was unorganised and rushed. The interior of the car was clean, however the car had a significant amount of dents already. There was no snow chains available. Charged $12 for shuttle from airport- this should be complimentary.
    Read More >
  • Anonymous

    Queenstown

    6.3 /10 Average

    Reviewed: Thursday, December 19, 2024

    Asked for a large SUV which we received however, the car didn't have a working radio with Bluetooth (it had an aftermarket radio). Told them we had to switch vehicles as we weren't going to use a car with no working radio in 2019. The staff were accommodating and advised we could swap for a car that had radio the following day, although it wasn't a 4WD. Annoying to have to go through this process but the staff was friendly.
    Read More >
  • Janice Christy

    Queenstown

    10 /10 Excellent

    Reviewed: Thursday, December 19, 2024

    The service was good, no queues, and the process was quite timely.
    Read More >
  • Lee Doyle

    Queenstown

    6 /10 Average

    Reviewed: Thursday, December 19, 2024

    A very minor scratch occurred, but the fee is the liability amount of 2562 NZD
    Read More >
  • Martina Beck

    Queenstown

    6 /10 Average

    Reviewed: Thursday, December 19, 2024

    Airport pick-up and drop-off cost $12.99.
    Read More >
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