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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
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+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1449649326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1449649326
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Hao Rentals, Queenstown Car Rental

Hao Rentals 500+ ratings, 4 reviews

Queenstown, Otago, New Zealand

10.0 / 10 Excellent

Hao Rentals - Queenstown Information, Car Rental Instructions & Policies

Address

1A/38 Glenda Drive, Frankton, Queenstown, New Zealand, 9300

Telephone

0064 3 4281 588

Pick-up Instructions

The Hao Rentals - Queenstown car rental location is located out of the airport

Please contact the staff to pick you up to Hao Rentals - Queenstown car rental when you arrived.

1. Once you have collected your luggage, please call 0064 3 4281 588 and let us know that you're ready to be picked up by our shuttle. Usually, the shuttle bus will arrive around 10-15 mins (Depending on the traffic conditions). 2. Follow the signs for transfers and exit at door D, where you will find the shuttle transfer area. The Shuttle Transfer Area is outside the AIR NEW ZEALAND Check-in Area. 3. Please wait in the shuttle transfer area for the White Hao Rental Shuttle van (Plate number: HAOCAR) and signal the driver. You will be transferred to our office for vehicle collection. Note: The reception working hour is 08:00 to 18:00. The last free shuttle pick up (from the airport to the branch) or drop off (from the branch to the airport) is 17:30. If you call us to request a shuttle pick up or drop off between 17:30 to 07:59, the 45NZD off-hour services fees per time will be applied. And off-hour service fees are not refundable.

Drop-off Instructions

Please return the vehicle to the address you booked; we provide the shuttle to ride you to the airport. Queenstown Branch Address: 1A/38 Glenda Drive, Frankton, Queenstown, New Zealand, 9371 Nearest Gas Station: NPD Frankton, Queenstown Note: The reception working hours are 08:00 to 18:00. The last free shuttle to the airport is 17:30. All off-hours drop-offs must be prearranged and are NZ $45.00 will apply (including airport transfer). Key Things Before Drop Off: 1. Clean and Tidy State for internal and external, not rubbish. 2. Full tank of correct fuel (check the fuel # on the Fuel Tank Cap) Contact Number: 0064 3 4281 588

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 90 years old

Young Driver Fee applies at 21 - 25 years old with charge of NZD 5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

Ferry Transportation: Allowed

Hao Rentals allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess:

NZD 6500

Theft Insurance Excess:

NZD 6500

Third Party Liability Insurance Excess:

NZD 6500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 mi from Queenstown Airport

Hotels

1.8 mi from DoubleTree by Hilton Queenstown

3.4 mi from Oaks Shores

3.9 mi from Oaks Club Resort

Other Landmarks

4.4 mi from Shotover River

FIND ME A CHEAP RENTAL
Map view of Hao Rentals Store Location
coordinates: -45.008023463007 168.74989938426

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 10.0 / 10 Excellent

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Mildred Micah

    Queenstown

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Truman Colclough

    Queenstown

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The new store's service is enthusiastic, they even helped me get a pillow. Free additional driver, affordable price, full insurance with high cost-performance, no worries!
    Read More >
  • Ryan Malan

    Queenstown

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent! Great care! This was the best car we rented among the four in New Zealand's North and South Islands! The 2.0 engine performs much better than at home! Great handling and very maneuverable! Super easy to drive! The staff were wonderful! First-class service!
    Read More >
  • Eden Marion

    Queenstown

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent car rental service
    Read More >
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