perfect

perfect

They even gave me a new car with fresh protective film!

Dollar is the worst rental company I've ever encountered. When picking up the car, I specifically told the attendant that I didn't need additional insurance. They verbally agreed, but still added over $200 in insurance. It was my fault for being in a rush to get to the hotel and trusting people I shouldn't have. I signed without reading the papers. Lesson learned. I returned the car with a full tank and went back to my country, but over a month later, they charged my credit card without any notification. This is the first time I've dealt with such a terrible company.

The pick-up point was easy to find. Just take the light rail after exiting airport security. The Asian customer service representative was very friendly.

The rental company often has long lines, possibly due to their discounts. Special note: Dollar Rental sneaks in extra insurance charges, so be sure to read the receipt carefully, request explanations, and cancel unwanted charges immediately. (See details in my review below)