Christchurch-Tekapo-Wanaka-Queenstown-Dunedin-Christchurch

The waiting time in line was a bit long, service staff were slow, roughly 1.5 hours. The car pickup was quick once the paperwork was done.

Easy car pickup

It's okay

First time renting a car for a self-drive trip, the process was very smooth.

The Ezi counter is located inside the Christchurch airport's arrival hall, and the car is parked in a rental car lot less than a 5-minute walk away. You pick up the keys and inspect the car yourself, as there are no staff present at the pick-up site, which is slightly inconvenient. There is a Chinese-speaking staff member at the counter who is diligent but rather cold and expressionless throughout the process.