Vancouver - Kelowna - Revelstoke - Banff - Lakes - Icefield - Calgary

Good

Too many sales pitches, constantly pushing insurance.

The same car category tends to offer the lowest price models first. They recommend paid upgrades and insurance, but provide little explanation and aren't very enthusiastic. Poor service attitude, and the pre-authorization amount on the credit card is higher than stated in the contract without informing the customer.

Picked up the car at Vancouver Airport, the process was organized and efficient.

Generally quite satisfied.