From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3787382314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3787382314
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South Island

Reviewed: Thu, Feb 14, 2019
About Apex: 2.0 /10
The Queenstown branch is small with inefficient customer service, and there were long queues. We were attended by a young male staff member who was very unfriendly and had a cold demeanor throughout. When we had questions after picking up the car, we had to wait too long, causing our children to be exposed to the sun. When we urged him, he started pointing fingers at us while speaking. The online claims about Apex's poor attitude towards Chinese customers seem to be true. However, all the local people we met during our New Zealand road trip were very friendly.
About QEEQ: 10.0 /10

Relevant Reviews on Apex Queenstown Airport

Atwood Walsh

View more >
Reviewed: Thu, Feb 8, 2024
About Apex: 10.0 /10
Clear and straightforward, no issues. We were greeted by a Taiwanese lady at Queenstown Airport, communication was very easy.
About QEEQ: 10.0 /10

M.Wright

View more >
Economy | Toyota Yaris or similar
Reviewed: Wed, Jul 17, 2019
“Poor Communication”
About Apex: 5.7 /10
I paid for a GPS for the trip as I didnt want to pay to use the internet on my phone due to being overseas but Apex does not offer any GPS. I also waited for an hour in the pick up zone outside, called 10-15 times and got nothing. I ended up walking in the rain to find the place.

C.Wolf

View more >
Full Size | Toyota Camry or similar
Reviewed: Fri, Apr 19, 2019
About Apex: 8.0 /10
It wasn’t clear that the name of the car company was Apex. This causes confusion and we missed our pickup. It wasn’t clear that a pickup was needed at all from the booking. This caused distress as it was pouring when we arrived and had an infant with us.
About QEEQ: 10.0 /10

G.Preece

View more >
Mini Van | Toyota Previa or similar
Reviewed: Mon, Sep 17, 2018
“Excellent”
About Apex: 9.6 /10
Like: Queenstown was great. Our Air BnB wa absolutely fantastic with amazing views. Hire car was exactly the right size and easy to drive.
Dislike: Car didn’t have much power

G.Lind

View more >
Mini | Mazda Demio or similar
Reviewed: Mon, Feb 19, 2018
“Very efficient service. Polite and professional staff.”
About Apex: 10.0 /10
Like: We were given a free upgrade. Very friendly staff with excellent communication skills.
Dislike: We were happy with everything.

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