Although not located within the airport, they provide a dedicated shuttle service which is very convenient. Plus, they offered a free baby seat. Overall, the service was excellent, and I will choose them again next time!
Apex provide a shuttle service from the airport to the pick up point in Queenstown. When we called for the shuttle to pick us up, no one answered the phone.
About QEEQ:8.0/10
During the booking process it wasn't made clear that insurance was provided by QEEQ, not the rental car company.
Due to Covid-19 we had to leave for Auckland from Queenstown on 20th morning. We asked them for a refund of the remaining days to which they refused also when also asked for q courtesy car just for 2 hours they refused.
We aren't happy with the service provider.
I request for a refund for the remaining 3 days.
Pick up counter closing at 4.00 pm too early .our flight was delayed so had to ask counter staff to stay open for a bit longer.Saff was very unhappy about it and rushed though the pick up.
Very satisfied, the service attitude was excellent. We needed to return the car in a different location, and despite making a mistake during the booking, they patiently helped us resolve it.
Initially booked the car for pickup at Queenstown Airport on 12.13 and return at Christchurch Airport on 12.24. The service at Queenstown was excellent.
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