Although not located within the airport, they provide a dedicated shuttle service which is very convenient. Plus, they offered a free baby seat. Overall, the service was excellent, and I will choose them again next time!

Biased against Chinese people, noticeably poor attitude.

Easy to find, though there were many returns, the efficiency was high

Due to Covid-19 we had to leave for Auckland from Queenstown on 20th morning. We asked them for a refund of the remaining days to which they refused also when also asked for q courtesy car just for 2 hours they refused. We aren't happy with the service provider. I request for a refund for the remaining 3 days.

Everything good except ease of use of navigation device hired