Overall, I am quite satisfied. After arriving at the store, I waited 20 minutes to handle the paperwork. I booked an automatic but was given a manual at first. After my complaint, they changed it to an automatic. The car showed a range of 471 kilometers when I picked it up, and it showed 461 when I returned it. They charged me 20 euros for the missing 10 kilometers of fuel, which I think is a bit excessive!

The service efficiency is not very high. I arrived on time, but the reserved Golf was unavailable. It took almost 2 hours to transfer a car from another branch. The car was upgraded but was much larger. The branch said they couldn't provide any small automatic cars. Due to my tight schedule, I had to accept it.

Satisfactory

Overall, the communication was smooth. They will try to sell you insurance, but if you tell them you already have full coverage, they won't push further. If communication is difficult, you can use Google Translate. Greek drivers generally drive fast, but staying within your lane should prevent major issues. Remember to stop at red lights when turning right! It's important to understand right of way rules, and always stop at stop signs!! I'm still not completely clear on all the rules, so I observe how others drive, but being cautious is always a good idea. This time, we only stayed around Athens, especially near the coast, where the scenery is beautiful. I highly recommend renting a car. For refueling, check the fuel cap for the required type of fuel. Gas prices vary at different stations, and you can check prices on Google Maps. If you can't figure out self-service, just ask the station staff for help. We used Google Maps for navigation the entire trip, which was very convenient, avoiding toll roads and highways.

The pickup location of this car rental company is extremely hard to find! Highly not recommended! The pickup point mentioned on the car rental website is completely different from their actual pickup location. We couldn't find it at all, and ended up taking a taxi ourselves, which took two hours to finally reach the company! Highly not recommended! Additionally, this company's return policy requires returning the car with a half tank of fuel. There's no clear indication of this from the rental website or the company. I only found out after refueling it fully and they won't refund the extra fuel cost! Terrible rating! The pickup service satisfaction is zero, I spent 15 euros on a taxi to get to the rental company!