San Francisco - Highway 1 - Los Angeles

Acceptable

This company is good.

Very dissatisfied. I've used other car rental companies in the US, and their service was good and fast. We arrived at Budget around 9 AM, and there were many people in line, but only three or four service desks were open.

I took us about 1.30 hr to get a car but it might be pretty crazy on that day(other brands did have similar experience)

Very bargaining price including valuable point system

i had problems with my reservation with budget. at the counter they wanted to see my israeli passport and drivers license. i had the passport but no knowing i might need my foreign license i did not bring it. they at first refused to honor my reservation as is including all insurances and told me to try somewhere else. finally the manager said if i could show a boarding pass or something showing i was outside the usa when i booked the car they would honor it. i did not have my boarding pass but fortunately i found something issued by israel as i passed through passport control that showed i left israel on dec 19. it was stressful and i had no idea i would need documentation as i booked the reservation in dollars in english and i also have a new york drivers license.

great rates including insurances works well for me as i dont have auto insurance in america. but i dont recall anything on the documentation telling me i would need a foreign drivers license to pick up the car. perhaps it is just budget.