I rented the car with an international driver's license, and initially they said it wasn't accepted. After some negotiation, they eventually rented the car to us, but it felt a bit troublesome.

Convenient pick-up and drop-off, no unnecessary delays. I purchased full insurance through QEEQ, and they did not try to sell me any additional insurance.

The trip experience was not good. First, even though I specifically booked an American car in the U.S., I only got an equivalent Korean car. After driving for a day, the tire punctured, and I spent the entire morning at the service center. They didn't replace the car, so I had to get it repaired, which was free but disrupted the itinerary, causing us to miss some planned attractions. When we got to Los Angeles, another tire broke. This time, I spent half a day and they gave me a Japanese car instead. The two incidents wasted a lot of our time and the experience was terrible. However, in the U.S., all repair costs, including a damaged side mirror, were covered by the rental company, making the super insurance I bought from Zuzuche seem unnecessary.

The car pick-up process was simple and quick, without any aggressive promotion of insurance or other services.

Efficient service, no insurance upselling, got a Reiz, Toyota cars are truly great to drive.