Overall, I am very satisfied with the service. The vehicle was very new, and the service attitude was excellent. When the vehicle broke down, it was very convenient and quick to replace it with a new one at the nearest service point. Returning the car was also very quick and convenient. The only drawback is that the Alamo counter in Las Vegas was slow in processing the car pickup.

Out of habit, I always remain cautious when traveling. I completely ignored the front desk guy's advice to add extra insurance when picking up the car. Later, I realized the rental didn't include insurance for damages caused to other vehicles or people. I got scared thinking about it, so I went back and added third-party liability insurance.

Alamo and other rental companies are located at the Las Vegas airport car rental building, about a 10-minute ride on a free shuttle bus. The office is large, and since we arrived close to midnight, there was no queue. Two counters were open, and we quickly completed the rental process. With the rental confirmation slip, you can take the escalator to the parking lot. There was only one car left in the booked category, and the staff let us choose any car from the higher category, but we didn't need a larger vehicle, so we took the only one available, which was very new with only 8000 miles on it. Returning the car was super quick, taking less than a minute, just a check to see if the tank was full. The rental building is only a 2-minute drive from South Las Vegas Outlets and a gas station, very convenient!

They did not acknowledge the third-party liability insurance that was shown as included on the Zuzuche website. Even though I paid the full amount when booking on Zuzuche, I was charged the full amount again by the American rental location Alamo.

Muy buen servicio

Fácil de usar. Excelente