The store staff are mostly Indian, and their attitude towards Chinese people isn't very good. The car is an older model RAV4, not the 2019 version, and its condition is poor, making it hard to drive.
Airport pickup and drop-off are very convenient. All the staff are friendly. Returning the car only involves checking the fuel gauge, no excessive procedures. Although the vehicle has over 90,000 kilometers, it is well-maintained and looks relatively new.
when I arrived the airport, the first lady who picked up my call was not too helpful. However the lady who help with car-pick up was excellent and super friendly. I had a fairly wait to be drop off back to the airport after car return, could be lunch time short staff.
“Not too bad.
Only the people at the Auckland office who were not very nice”
About Apex:7.0/10
The woman at the pick up location wasn’t very nice, not very customer service oriented
About QEEQ:10.0/10
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