Excellent car rental company, provided a new vehicle, the pickup process was very smooth.

Service at counter was slow and not polite. I got a vehicle much smaller than I ordered. Then had to sign form that there are no scratches on the vehicle I never saw. Sever safety malfunction of front wheels swerving right. And to finish return is only at terminal 2 Frankfurt while no paperwork says it so.

When I arrived at the T1 store, there were no cars available. They said they didn't know how long I'd have to wait because they didn't have drivers to bring the cars from the parking lot. Then they told me to take a bus to the T2 store to pick up the car.

Really liked it

The location is not clear I spent a lot of time to reach to their office even after asking information staff