Terrible, terrible, terrible. Waited 40 minutes at the airport for someone to pick me up. After returning the car, I had to find my own way to the airport. Bought insurance at the store, but when a small issue occurred during the rental, no one took responsibility. They recommended a repair person to check the issue, which took around 5 minutes, then demanded 60,000 Icelandic Krona and refused to use the insurance. During the return process, they inspected the car like it was a treasure, taking nearly 30 minutes.
Au début, le personnelle me dit que ma carte est une crédit / débit donc il ne voulait pas la prendre et exiger que je paie 14€ d'assurance par jour environ. Ensuite il accepte mais la carte ne passe pas en crédit, le personnel essaie en débit et la surprise ça passe mais le dis qu'ils n'accepte pas le débit du coup il m'effectue un remboursement et au final j'ai du payer 14€ environ par jour d'assurance. C'est dommage, quelque jours avant j'ai effectué une location chez LOCATION AUTO qui n'acceptait que les carte de crédit avec cette même carte qui a était refuser chez Wheego
Booked a small manual compact a month before our trip, we were told at the check in desk they didn't have a car that size and would we like to upgrade? (additional €45/day) when I protested that the upgrade should be at their costs, I was told we would have to wait until the found a car from another hire company. We were left waiting an hour before getting the car (which had the company's livery on it, so clearly had it all along)
When I complained to the manager, he told me they have a shortage of cars and some people have to wait 6 or 7 hours!!
This company seems to operate on low sticker price and rely on up-charges and bad service (one of the check in staff spend more time texting on her phone than working)
I won't be using them again - you get what you pay for...
“Very bad as I have been SCAMMED by Wheego. Say away from these cheap polish rental companies.”
About Wheego:2.0/10
Wheego is an absolute scam. Stay far away from this company. If you don’t use their insurance, they will fabricate a scratch or damage when you return the car, no matter how careful you are. They’ll then hold your entire deposit (€780.49), claiming the repair costs exceed the deposit amount, even for something as minor as a small scratch. Save yourself the headache and rent elsewhere!
QEEQ - Ban this supplier! They are making you look bad!
About QEEQ:10.0/10
QEEQ are very helpful as always. I hope they can help me claim the money back from AXA insurance.
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