I had some problems with the seller trying to force the insurance and not wanting to accept my credit card as a deposit, but after a lot of effort it was resolved.
I took a taxi to get there, and there were a lot of people in line. There were many service counters, but I waited for an hour to get the car. The service attitude was good. The first car had an issue with the tire, and it was replaced immediately after I pointed it out.
I was initially worried about hidden charges after reading some reviews, but the service from Waygo was excellent. The pickup and drop-off were very fast, with no upselling or hidden fees. Highly recommended. Personally, I think whether there are issues depends on the specific rental company.
“Terrible experience, they scam people for money from car scratches. Get away from it.”
About International Car Mobility:5.0/10
I waited a long time for the car and at the return, they were very cautious about every small scratch, one that I couldn’t see in the photos and they charged 180€ for it!! I was furious at the return.
About QEEQ:10.0/10
Qeeq did an excellent job considering the circumstances, I hope the AXA insurance will do the same.
“Went smoothly for a first time customer. No mysterious charges or issues (nearly a week on)”
About AVIS:7.0/10
Counter staff lady spoke English well and explained everything but was slightly dead pan. Offered to upsell with full insurance and also to a slightly better car, but not at all pushy. Explained tolls and previous damage to vehicle.
About QEEQ:10.0/10
Contacted customer service and received prompt attention. Good communication and tips by email/Whatsapp throughout the booking. For some reason my booking was duplicated on Avis's system. They used the booking with the reference code from the email. I don't think I was double charged.
May be technically it is similar cars but when you booked Volvo xc60 “or similar” and get Citroen in the condition of dying old donkey it might be little bit disappointing.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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