CAR RENTAL REVIEWS ON AVIS AT LISBON AIRPORT, LIS

Overall is great, car is aware some , but the drop off location is quite strange, not clear ( they not sure whether in P3 or in the muticarpark as they are temporarily start to change the rental location. I spend more than 60 mins to figure out how to return the car in the right place, all the stuffs are busy,

quite nice platform, I love it , good customers service.

Established company with excellent service.

Very good

Long wait in line

The car I got given was an automatic (I asked for a manual) and the guy at the pick up point initially refused to change it (no other cars apparently). I had to cry (not that hard after a mad journey and faced with a long journey at 1am) to get it changed...suddenly there was a manual car.

Quite indifferent

Nous avions pris d emblée une assurance sur le site et lors du retrait du véhicule, l'hôtesse insistait lourdement pour que nous prenions une assurance locale en insistant sur le fait que nous aurions à payer la franchise en cas de sinistre alors que notre contrat précisait que nous serions remboursés de cette franchise...

Quick process, the staff explained everything clearly, good service.

A bit slow

Pretty good. We got an upgrade to a Renault Megane estate, which was much bigger.

Very good

We had to take a number and wait at the store, and the staff kept trying to sell us insurance even though we repeatedly told them that we had already purchased it. Eventually, the staff member seemed a bit unhappy.