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Last updated on: March 24, 2025
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28 Rental Locations
Pickup
Terminal rental counter and pick-up. Counter is located in airport, within walking distance. Car rental companies are together in the car rental hall located 50 meters to the right in airport lobby.
Telephone
+351218401176
8.6/10 Very good
500+ ratings, 1 reviews
View details
Closed
Pickup
After passing through the baggage reclaim and customs area, turn to the right, and head down the hallway. Once you reach the end of the hallway, turn to the left towards the Vodafone store. Leave through Exit 4 and cross the first pedestrian crossing. Wait there for the shuttle bus that will take you to our store.
Telephone
+351962739069
8.6/10 Very good
300+ ratings, 0 reviews
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Closed
Telephone
+351218486191
8.6/10 Very good
500+ ratings, 2 reviews
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Closed
Pickup
On your arrival at Lisbon Airport and after collecting your luggage go to Exit 4 and send an SMS/Whatsapp/ Call to the number 00351 924 694 793 with the following format: Arrive + Voucher number. A Waygo representative will contact you for the pick-up and drive you to our desk a short distance from Lisbon airport.
Telephone
+351212841171
8.6/10 Very good
500+ ratings, 2 reviews
View details
Closed
Pickup
The Waygo branch is located at Av. Severiano Falcão 11, 2685-380 Lisbon, 2 kilometers from Lisbon Airport. Please go and pick up your car at the branch.
Telephone
+351212841171
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
At the arrivals hall please proceed to exit number 2 in front of the taxis area, follow the exterior corridor on the right hand side until the shuttle Stop Location that is in front of the exit nr 4. Cross the road and wait next to the green Aerobus stop (pictures attached below). There you will see our shuttle bus, a free service that will take you in comfort from the terminal to our office in less than 5 minutes. After landing call us on this number to avoid waiting times: + 351 910 655 783.
Telephone
+351211357424
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
You will receive your rental vehicle at our SIXT branch Lisbon North (5 minutes away from the airport). We will have a SHUTTLE BUS service at your disposal to transport you to Lisboa Norte (Lisbon North). How to reach our Shuttle Bus: 1. After collecting your luggage, please make your way to our SIXT Desk at the Airport (follow the rent-a-car signs). 2. At the counter, please select the PRIORITY option on our ticket machine and wait. 3. Our staff will welcome you and direct you to the MEETING POINT YELLOW where our SHUTTLE BUS will transport you to the SIXT branch.
Telephone
+351255788199
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Proceed to the arrivals at the “meeting point” area and wait by the “Vodafone” booth. The shuttle bus is identified with the company’s logo. In case of emergency please dial 00351 961 437 790
Telephone
+351219405350 / +351961437790
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
In the arrivals hall, follow signs for rental car. Proceed to counter to create rental contract, then follow instructions on how to walk to your vehicle on the second floor rental car park. No shuttle is required.
Telephone
+351218486191
8.5/10 Very good
200+ ratings, 0 reviews
View details
Closed
Pickup
On Airport - Desk in Terminal;Serviced by Hertz
Telephone
351210413314 / 351210413333
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Serviced by Hertz Car Rentals.
Telephone
+351210413314
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
In the arrivals hall, follow signs for rental car. Proceed to counter to create rental contract, then follow instructions on how to walk to your vehicle on the second floor rental car park. No shuttle is required.
Telephone
+351218486191
8.5/10 Very good
300+ ratings, 2 reviews
View details
Closed
Pickup
Please follow the Car rental signs to the rental counter area.
Telephone
+351219426300 / +351218438661
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Telephone
+351210944974
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Shuttle service from the terminal to our counter in less than 10 minutes. After crossing the access door to the public area, go down the ramp to the right. Leave the terminal through exit number 4 (next to Vodafone store). When you are outside the terminal, cross the first road via the zebra crossing. On your right you will find the green Aerobus stop, where our autoUnion shuttle bus will be waiting.
Telephone
+351215969489
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Our representative will be waiting for you inside the airport of Lisbon Terminal 1 Arrivals ,(flight number is necessary), Call our reservation department upon arrival on : T:+351911920767/+351912437675
Telephone
+351911920767 / +351912437675,+351912437675
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
In the Arrivals Hall, right after leaving baggage reclaim, please call DRIVALIA – +351 217818296 / 910476143 – saying that is already available. Please then go outside (Exit 4, second sidewalk) or, inside, go nearby the Meeting Point (close to Vodafone, a telecom shop, and Exit 4) case in that place, you can see a DRIVALIA assistant (depends on the time of the year and/or time of the day). Please wait for the shuttle to go to the auto facilities. In the meanwhile you can already check-in for the car: https://www.drivalia.pt/en/check-in-online – for faster processing at the desk (rental agreement). And can also check if the free DRIVALIA’s shuttle is already close-by: https://www.drivalia.pt/en/mobility-stores/lisboa-aeroporto/shuttle. At shuttle’s arrival, and with previous expeditious confirmation of the booking elements, you are conducted to the car station in order to pick up your automobile (auto facilities for car delivery and return is within the airport area, in a car rentals zone, about 5-7 min. away from the terminal).
Telephone
+351217818296 / +351217818290
8.4/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
Green Motion Lisbon Airport is conveniently located just a few minutes from the airport. From the arrivals hall, turn right and use Exit 4 next to the Vodafone store. Cross the first zebra crossing and wait there for the Green Motion Shuttle, which arrives every 15 minutes. If you need assistance, please call (+351) 914100581.
Telephone
+351256934500
8.4/10 Very good
800+ ratings, 5 reviews
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Closed
Pickup
LISBON PORTELA AIRPORT inside the terminal buildingnServiced by Goldcar.
Telephone
+351222076408
8.4/10 Very good
400+ ratings, 1 reviews
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Closed
Pickup
The counter is located in the arrivals area of Lisbon Airport. Follow the "Car Rental" signs to the counter to complete the pick-up process. Then, go to the "Rent a Car" parking building to get your car.
Telephone
+351218435550
8.3/10 Very good
800+ ratings, 2 reviews
View details
Closed
Pickup
Once you have collected your luggage, come out of the arrivals hall turn right and use the exit by the Vodafone shop to come out of the terminal. Cross the first zebra crossing and here you can wait for the yellow Centauro Rent a Car Shuttle which comes every 10-15 mins.
Telephone
+351308810777
8.2/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
Free shuttle bus service is available. The meeting point is at the AEROBUS bus stop, located outside in front of arrivals exit #4, on the first line. Our team frequently drives around in shuttle buses marked with our brand. For assistance, please call 00351 300 509 199. If you need further help, you can also reach us at 00351 300 500 406.WhatsApp：+351 912 102 459
Telephone
+351300500406
8.1/10 Very good
1000+ ratings, 5 reviews
View details
Closed
Pickup
A Surprice representative with a signboard will meet you at the arrival hall next to Vodafone or by Aerobus Bus stop, just outside the main building (After Vodofone shop). Please call 00351300509199 if you need assistance
Telephone
+351300509199
8.1/10 Very good
300+ ratings, 0 reviews
View details
Closed
Pickup
Airport Terminal Instructions COUNTER: Inside airport, follow signs for directions. CARS: On-site. RETURNS: Same as pick-up. AFTER-HOURS RETURNS: Request service and fee.
Telephone
+351218435550
7.7/10 Good
200+ ratings, 0 reviews
View details
Closed
Pickup
In the arrivals hall, follow signs for rental car. Proceed to counter to create rental contract, then follow instructions on how to walk to your vehicle on the second floor rental car park. No shuttle is required.
Telephone
+351218486191
7.5/10 Good
300+ ratings, 1 reviews
View details
Closed
Pickup
Terminal rental counter and pick-up; The branch is in the terminal, please walk there by following the signs. Almost all the car rental services of Lisbon airport are collected in the car rental hall which is 50 meters to the right of the airport lobby.
Telephone
+351218401176
7.3/10 Good
800+ ratings, 6 reviews
View details
Closed
Pickup
After you exit the luggage claim Area and get in the arrivals hall, make a right at EXIT NUMBER 4, next to the Vodafone Shop! Outside, on the second lane please take the KLASS WAGEN Shuttle Bus to transfer you to the Office.If you are near the Klass Wagen office you can go directly at the office.
Telephone
+351211451036
6.8/10 Average
800+ ratings, 3 reviews
View details
Closed
Pickup
A Drive on Holidays representative is on the arrivals hall at the meeting point near the Vodafone Shop and the Ice cream shop Olá and join all customers to the shuttle stop in front of airport arrivals. Our representative is always at the meeting point since 07h00 until 21h00, or later when there are bookings schedule in the evening. All late bookings with flight information are monotonized in order to be waiting for the upcoming customers. A free shuttle service to rental office is provided with an approximately 8 minutes journey.
Telephone
+351212697488 / +351212697488
Waygo
9.7/10
AVIS
7.5/10
Europcar
8.1/10
KLASS WAGEN
5.1/10
Wheego
10.0/10
International Car Mobility
5.0/10
Alamo
8.9/10
GOLDCAR
7.6/10
Drive On Holidays
6.5/10
Hertz
9.2/10
Centauro
7.7/10
ACE
6.0/10
Budget
8.3/10
Keddy by Europcar
8.5/10
GREEN MOTION
10.0/10
SURPRICE RENT A CAR
6.9/10
BENErent
7.4/10
National
10.0/10
Shouqizuche
8.5/10
Record Go
8.5/10
OK Mobility
7.9/10
Enterprise
8.8/10
CARWIZ
9.0/10
Drivalia Portugal
8.3/10
Rhodium
8.3/10
CAEL
8.9/10
Dollar
7.8/10
RENT A STAR
7.7/10
BRAVACAR
8.7/10
Thrifty
9.0/10
DRIVE & GO
7.7/10
TURISPRIME
7.5/10
Interrent
7.0/10
GLOBAL rent a car
7.3/10
autoclick
7.7/10
Guerin
9.0/10
U-DRIVE
7.7/10
Reviewed: March 15, 2025
They have the friendliest staff, very courteous and professional.
Reviewed: September 14, 2024
I was initially worried about hidden charges after reading some reviews, but the service from Waygo was excellent. The pickup and drop-off were very fast, with no upselling or hidden fees. Highly recommended. Personally, I think whether there are issues depends on the specific rental company.
Reviewed: February 28, 2025
Counter staff lady spoke English well and explained everything but was slightly dead pan. Offered to upsell with full insurance and also to a slightly better car, but not at all pushy. Explained tolls and previous damage to vehicle.
Reviewed: August 25, 2024
Good service, although the wait at the store was quite long.
Reviewed: February 14, 2025
May be technically it is similar cars but when you booked Volvo xc60 “or similar” and get Citroen in the condition of dying old donkey it might be little bit disappointing.
Reviewed: July 15, 2024
The counter only checked the document issued by QEEQ, ignoring my notarized Hague Apostille. Europcar's system is mediocre; the address, phone number, and email all need to be handwritten. After explaining that I had purchased all the insurance before departure, the counter did not push additional insurance, which is a good practice among major car rental companies nowadays.
Reviewed: July 12, 2024
The staff at the store helped us complete the rental process enthusiastically, but unfortunately, there was no ID3 available.
Reviewed: January 14, 2025
I had some problems with the seller trying to force the insurance and not wanting to accept my credit card as a deposit, but after a lot of effort it was resolved.
Reviewed: September 15, 2024
The pick-up/drop-off point is outside of the airport, but there's a regular shuttle. Shuttle may be overcrowded, so be in advance for the drop-off.
Reviewed: June 12, 2024
We were required to buy full insurance, otherwise we couldn't pick up the car. We had already informed them that we had bought insurance through the rental platform, but the staff insisted that we couldn't get the car without purchasing their insurance. We immediately called the rental platform's customer service to explain the situation. The customer service requested to speak with the rental company staff, but the staff refused to take the call, stating that the contract was between the rental company and us, unrelated to any third party. We could cancel the order if we wished. Fortunately, the rental platform's customer service was able to cancel our original super full insurance purchase and the refund was processed on the next business day. It was Sunday the day we picked up the car. The rental company had many counters, but only 2 employees were working. When we arrived, there were 4 or 5 groups of customers waiting. From arrival to departure, it took about 1 hour and 30 minutes.
Reviewed: December 19, 2023
the car had a technical problem of missing oil!!!! that couldn't happened if they checked the car properly before giving it to the customer As a fact, the car stopped the engine in the middle of the highway and I wasted my time to bring the car to their station for changing the car
Reviewed: December 19, 2024
We wanted a small car for two people to get around, so we booked a small car. The car was ideal. Fairly new and in good condition.
Reviewed: November 10, 2024
Extremely dissatisfied. Out of the 20 countries where I have self-driven abroad, this was the worst experience. On the second day of the rental, I lost the car key due to my own mistake. A local friend in Portugal tried to help me pick up a spare key from the airport, but I was told I had to go in person. So I took a taxi to the rental location at the airport, only to be told there was no spare key. I was then instructed to personally call the towing company and return to the car's location myself. I took another taxi back to the car and waited for hours. When the tow truck arrived, the towing company said the car must be taken to a repair shop, not the rental office. Additionally, I had to bear all the resulting fees (towing, key replacement, refueling, labor, road service, etc.) myself, as the insurance did not cover them. This was my worst car rental experience ever! Remember the name Alamo. Never rent from this company.
Reviewed: February 23, 2024
Great, the service is warm and patient, and there's a self-service machine.
Reviewed: December 14, 2020
The automated booking kiosk was not 100% operational.
Reviewed: July 22, 2024
After waiting in a queue at the counter, they announce additional fees ("premium location' fee, minimum license requirement, e-toll device hire). On top of that, they are trying to push very hard for their overpriced insurance. The vehicle I booked (an Audi Q2) changed to a Wolksvagen Touran (not the same category), and when I asked for time to think, I finally ended up with a Renault Captur. On the positive side, I must say that the deposit charge was returned to me the next day after I dropped it off.
Reviewed: April 28, 2024
In my order appears Alfa Romeo Stelvio (or similar) and this means SUV type car. The claim of goldcar was they don’t recognize this order like SUV and in their company it counts like F group so we received Fiat Tipo SW with no option to change so this is not SUV and of course not similar to Alfa Romeo Stelvio class.
Reviewed: August 18, 2022
The car and service were excellent. The wait time at the airport was longer than I would like but drop off incredibly smooth. Highly recommended overall.
Reviewed: August 18, 2024
I took a taxi to get there, and there were a lot of people in line. There were many service counters, but I waited for an hour to get the car. The service attitude was good. The first car had an issue with the tire, and it was replaced immediately after I pointed it out.
Reviewed: June 26, 2024
I knew fuel in Europe was expensive at 14 RMB per liter, so I booked a Toyota Corolla Hybrid, which I was familiar with and had rented before, giving a mileage of 5 liters per 100 km. When I arrived at the store, after confirming the contract and deducting the deposit, the staff told me they did not have the model I booked and offered me a large diesel car instead. I refused, and they said they did not have any Toyota cars at all. I asked why they had me sign the contract and deducted my payment if they didn’t have the car. They finally gave me a Hyundai SUV with a 2.0-liter engine, which I didn't want as a 1.6-liter is sufficient for my wife and me. The larger engine consumed more fuel, and parking spaces in Europe are small. If not for booking a hybrid, I wouldn’t have considered this company. I wanted to cancel the order but was told by the rental platform that the SUV was also a hybrid, and they had no other cars available. I argued that hybrids should be matched with hybrids and engine capacity should be similar. The staff handling my rental was more interested in getting off work at 6 PM and left us at the counter when it was time for their dinner break. Eventually, I confirmed with the store manager and the rental platform that the SUV was a hybrid, and I had no choice but to accept it. The deposit was 2600 EUR if no insurance was bought. Returning the car was quick, and the return process was managed by different staff at a separate counter. The process was reasonable. After issuing a return receipt, I asked when the 2600 EUR deposit would be refunded. They said immediately, but I guessed it would take about 30 days.
Reviewed: October 28, 2024
The car was in great condition and met all of our expectations
Reviewed: July 19, 2024
Apart from having to wait in line for a bit when picking up the car, everything else was very convenient.
Reviewed: October 13, 2024
The car pickup process was fine, but it's been a week since I returned the car and still haven't received the invoice.
Reviewed: November 13, 2023
Facturation de 60 euros pour le nettoyage intérieur de la voiture car il y avait un peu de sable, aucune information préalable comme quoi il fallait rendre la voiture propre. Facturation totalement abusive
Reviewed: July 29, 2022
Nous avons attendu presque 1heure à l’aéroport pour avoir la navette. Mais une fois sur place, tout a été plus rapide.
Reviewed: July 29, 2024
Very satisfied. There was no pressure to buy insurance or hidden charges. The staff were easy to communicate with and had a good attitude. Do not rent an electric car, charging is very troublesome.
Reviewed: July 29, 2024
Very satisfied, no pushy insurance sales, and no hidden fees. The staff are easy to communicate with and very friendly. Don't rent electric cars; charging them is troublesome.
Reviewed: May 8, 2024
Got a Volkswagen of the same class, 30,000 kilometers, car condition was good, could connect to CarPlay, trunk just fit two 28-inch suitcases.
Reviewed: August 25, 2024
Counter staff tried to upsell to more expensive car, tried to sell insurance package although I had full insurance already
Reviewed: February 18, 2024
Even though I bought full insurance through QEEQ, the counter still tries to upsell.
Reviewed: March 26, 2019
I rented a Mercedes A class. They gave me a KIA which according to Keddy/Europcar is similar. Probably first country in the world where a KIA is similar to a Mercedes. I paid for a Mercedes and didn't get it. They also said that your insurance would give me problems if I would have an accident so I needed to buy their insurance. Had to wait almost 2 hours before I was helped. Very bad!!
Reviewed: May 30, 2024
Lisbon location is a scam. When dropping off the car, they charge us for a microscopic spot on the edge of the door which was already there when we rented it out. It wasn't even visible, other clients agreed with us that it wasn't visible but the attendant told us it was our fault and charged us. Either we pay that amount or they will charge us more. Luckily we had the insurance from QEEQ but also from our credit card so we managed to get it back. But be very careful when renting from this location. I had rented from the Pisa location and all good.
Reviewed: January 7, 2024
very good service, car, price, location, friendliness!
Reviewed: May 23, 2024
Na devolução do carro foi feito uma vistoria minuciosa e apontado um dano na roda do carro... um risco... Informei que na retirada o carro foi apenas entregue e não tem como garantir que o dano já estava, pois o funcionário só mandou vistoriar sem mostrar os danos do carro na tela do Tablet ou apontando visualmente, até achei que o carro estava ok. Qdo retirei o carro não fizeram uma vistoria comigo apenas pediram meu visto e entregaram as chaves. Se eu soubesse que tinha que olhar até um risco na roda do pneu com certeza eu faria Estão me cobrando 250 euros Já ligou um funcionário da qeeq no meu celular em inglês e falou com o atendente aqui da loja pedindo a versão deles. A qeeq ficou de enviar um e-mail já que não entendo mtooo inglês e até o momento nada. Estou me retirando da loja sem assinar o contrato de devolução por desacordo no processo de retirada. Fui informada verbalmente será descontado do caução o valor de 250 euros. No aguardo
Reviewed: August 22, 2023
I found the staff very efficient and capable the whole process was very painless would recommend using them again we had a very good experience.
Reviewed: June 13, 2023
Most unpleasant experience with the staff. The driver of the shuttle misdirected us to the wrong place to return the car, then when we asked him to drop us in T2 instead of T1 (a couple of minutes away), he just said "rules are the rules". We inquired to what the rules are and he said "my rules" and threatened to drop us in the middle of the motorway.
Reviewed: July 9, 2024
Shouqi Car Rental actually partners with a European rental company. The T1 terminal at Lisbon Airport has a whole building dedicated to various car rental companies, making it easy to find the pickup location. However, returning the car can be confusing. The rental office is just to the right after exiting customs at T1. Note that the vehicle inspection process in Portugal is very thorough. Once you inform the staff that you've purchased full insurance, they won't try to sell you additional coverage.
Reviewed: August 23, 2018
The Europcar branch in Portugal is good, with excellent customer service.
Reviewed: June 30, 2022
The charges did not relate to the QEEQ quote and were not adequately explained. Additional driver cost of €77.52 was not made clear. No idea why €80 was pending payment. No idea why we have been charged £68.49 since we returned home. Assume the £20.78 we have also been charged was for motorway tolls?? The car provided was a Seat Ibiza with 65,000kms on the clock. It was showing warning lights due to a faulty headlight. It was not in good mechanical order and was very noisy and sluggish under acceleration particularly uphill. We were surprised that it kept going for 2 weeks and over 1,000kms!
Reviewed: January 12, 2023
It's better to send the toll fee summary by email to the customer once OK Mobility charge it on credit card.
Reviewed: October 19, 2022
Had to wait over 2 hours for my car... Very poor service...
Reviewed: October 19, 2022
Had to wait an insanely long time for the car over 2 hours... Then was charged afterwards for minor damage that was not caused by me...
Reviewed: December 13, 2020
extremely friendly staff and easy picking up progress, drop off also super efficient.
Reviewed: January 21, 2020
I waited for a long time than I expected. The staffs were kind.
Reviewed: January 21, 2020
I had to pay more for my car. They didn’t prepare automatic so i have to pay 25 euros more. Attitude of staff was good but the car was not good.
Reviewed: June 7, 2023
The pick up was super quick and we got upgraded at pick up, the car was great, completely new and worked as expected
Reviewed: January 12, 2020
No, I got Ford Fiesta instead of Mini Unlike other companies, no one was waiting at the airport. They don't answer to WhatsApp messages. We had to call the office and wait 25 minutes.
Reviewed: August 31, 2019
I was very happy with the quality of my rented vehicle and the service I received from Sadorent. They seemed very organized at the counter and got us on the road quickly.
Reviewed: August 30, 2019
Cas was very clean and new. The staffs were helpful and friendly. The price was super cheap compare with other company. We got Mini Cooper only 50€ for 4 days.
Reviewed: October 13, 2019
They proposed me a electronic toll syst for the car, i accepted and then the car was not equiped. I went to the counter aftwr the return of the vehicle ans they refused to refund me the money i payed for the system. Now i have to email the company to beg a refund because of their mistake... What a mess...
Reviewed: September 21, 2019
Cart pick-up takes too long. I schedule car for 2:00pm. When I show up at 1:00pm I was told that my car will be ready at 2:00pm. After waiting one hour, I wait another 40 min to pick up car. I think there are not enough people to manage all reservations on time.
Reviewed: September 18, 2019
Car was in clean and in a good operating state and performed well.
Reviewed: September 6, 2019
Not enough people for too many clients, it took too much time to get the car!
Reviewed: November 20, 2021
The staff were very friendly, there was no upselling, and the pick-up and drop-off process was extremely smooth.
Reviewed: October 16, 2019
Everything was perfect excepts the fact that we’d had to wait for the company’s representative for another 30 minutes at the airport before we had picked up.
Reviewed: July 29, 2019
I think they advertise in bad intentions only to try to upsell you to a car you already should receive. This is unfortunate and deceiving practice by this company, I will never book again unless it's with a big name rental brand.
Reviewed: August 30, 2019
the wanted car was not available, the car given was not comfortable to drive (Citroen c3 ). limited mileage was not made clear at time of booking
Reviewed: February 17, 2020
very nice staff, even though english is not their first language, everything went smoothly (with google translate lol)
Reviewed: June 17, 2019
-Airport pickup scheduled for 1pm. They arrived at 1:45pm as they were "having lunch". -They were doing interviews at the desk. One girl, focusing on the application forms. -They did not have the car we reserved and attempted to give us a smaller car. -Had to pay €10 up front for car cleaning or pay more if not returned cleaned inside n out. -By the time we drove away, it was just past 4pm. Yup, 3hrs...
Reviewed: January 7, 2020
Need to answer the phones I arrived in the morning 0.8.30 no one there called phones 25 mins no answer then someone turned up no sorry nothing but the car return was very quick and hassle free
Reviewed: April 4, 2019
When I first took the car, I found that the charging port was broken. However, after reporting it to the rental company, they replaced the car for me. But the replacement car was a bit dirty and older.
Reviewed: July 20, 2018
Like: The rapidity of the service. And to have come back sound and safe.
Also to gave an insurance from AXA that covers everything. And a very good price.
Dislike: I wanted a Renault clio and got a similar Peugeot 207, an old car which was evaluated lower with another cie. Thankfully, we had a good drive!
It was difficult to find the place. With the sign bravacar, you should have easyrentcars signs
It was unfortunately that we could get from Bravacar the eToll with highways .
Thank you
Reviewed: November 27, 2019
At the end, there was additional fee included in the receipt.
Reviewed: October 7, 2019
I gave only 2 stars to the condition of the vehicle because the front tires were not in good condition, showing places with damaged rubber. Otherwise there were some scratches, but they were duly noted in the survey and there were no problems at the return.
Reviewed: September 18, 2019
We couldn’t find the representative, but she came after few calls and asking for her. At the check-in we purchased the toll (he said we need to pay around 15eur) so we can use highways. During check-out they asked me for another 20 EUR for the toll?! So I told her I already paid for it and she said that was just the activation of the machine (thats not what he said....) so if you plan this trip, don’t buy it at the counter, but at the post office. Might be cheaper...
Reviewed: September 13, 2019
The car itself was fine but on returning I had the car inspected. It was visually inspected and stated the condition was fine , the condition on fuel full to full it was confirmed this was fine on return. I requested as final invoice but the company stated it could not do this as there were road tolls to consider. It was stated that I would be email a invoice with in seven days. As I thought this never arrived and my bank statement shows I was invoice for £50 pound followed by £19 pounds. The £19 pounds I suspect was for road tolls the £ 50 pound was I suspect a spurious charge that the company are trying there luck on. This company if you look at there reviews have a very poor history of doing this but overall life is too short and its only £ 50 pounds . I will just have to be more careful in the future and not hire from the company again, As a overall review of how car hire operates car hire companies operate they request we sign for the condition of the vehicle , the vehicle is full of fuel and for any damages. Would it not be fair for the car hire company to also sign for this on return. I did ask for this but it was refused when I returned the car. Overall poor performance as £ 50 pound was taken from my account with no justification , no final invoice supplied and I personally think the company is just taking me for a ride but to be honest I can't do with the hassle of fighting it so I will live with it but will never use the company again - bit short sighted if you ask me. Any comment would be gratefully received and if you would like to justify the £ 50 was take as well as the £ 19 taken it would be an insight and we could take it from there
Reviewed: July 12, 2019
I got better car then I expected. Instead of Ford Focus, petrol, I got Kia Sportage 1.6 l diesel. Economical and in very good condition. However, even I returned car with the full tank, today is fourth day that reserved deposit for the fuel is not released . Still waiting.
Reviewed: July 9, 2019
Our flight was late I try to contact via e mail, phone, Facebook, what's app with no answer. Phone number also incorrect on the booking. Customer service closes at 5 pm but no good when that's the only number to call. 2nd time I used. 1st in Porto airport which is one of my worst experiences ever. But Lisbon was by miles superior. Car did have lots of scratches etc... But all in the paperwork so OK.
Reviewed: June 23, 2019
Oui bien sûr je m’attendais pas à voir une voiture neuve avec tout les options possible pour la tranquillité conduite et de la route merci
Reviewed: July 19, 2019
i was satisfied with the car and service. Pick up took to long because the first car that was presented was to small (we are a family of 6) This was resolved and for the rest everything was good.
Reviewed: July 10, 2019
Was late for the pick up. From you're website it says I would pick up the car and drop it from the airport, but instead they come pick us up and drop us off at the airport, which wasn't specified in the rental information.
Reviewed: April 18, 2019
Pick up at Lisbon airport was "pickup point" but I didn't know that and was looking for a desk. Luckily Global were looking for me and stuck around for 20 minute til they found me. Excellent staff, excellent service and an almost new car.
Reviewed: November 15, 2018
It felt like an unreliable company; the instructions for pickup and drop-off were incorrect. Luckily, one of their staff had studied in Canada, so communication was smooth.
Reviewed: April 10, 2018
QEEQ is an essential tool for those who love self-driving and free travel. It's convenient and simple, with some cars even having speed limit alerts, and the prices are very affordable. Driving around the world to see different sceneries, you can experience different lifestyles in small villages and towns. If you want a deep and unique journey, come to QEEQ!
Reviewed: March 30, 2018
The location is a bit far, but the pickup was on time and the staff had a great attitude. They do try to sell insurance, just firmly decline if you don't need it.
Reviewed: July 16, 2017
The front desk is understaffed and inefficient, with a wait time of over an hour for car pickup. However, the return process is relatively smoother.
Reviewed: June 21, 2017
At the airport, you need to call to arrange a shuttle to the rental location instead of waiting at a fixed spot as instructed. An additional fee of 30 euros applies for service outside business hours, but they did not inform us of this in advance when contacted by phone.
Reviewed: January 22, 2018
The waiting time was a bit long, probably because business was good.
It takes up 51% of all car rentals. Top selected car types are: Small, SUV, and Large.
* Based on all bookings from Lisbon Airport (LIS) for the last 30 days.
Lowest rental rates at the Lisbon Airport (LIS) is USD 17.75 on average, and can go up to USD 79.42 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Tuesday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Lisbon Airport (LIS).
* Based on the scheduled pickup time of all bookings from Lisbon Airport (LIS).
Most customers book a rental car from Lisbon Airport(LIS) for 7 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 8% of the total bookings at Lisbon Airport (LIS).Out of it, besides Faro, other top destinations : Lisbon, Madrid.
On average, Basic Protection costs USD 17.33 per day for Small, USD 22.76 for SUV and USD 70.64 for Large.
Do You Know?
No.1 Source Country
Customers from Russia choose Lisbon Airport(LIS) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from United States prefer more spacious car models like Volkswagen Transporter,Fiat Talento and Ford Transit.
Quite a Planner
Australia renters like to plan much more ahead, they usually make the online booking 99 days before pickup from the Lisbon Airport (LIS).
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