Will go somewhere else next time

United States

Reviewed: Fri, Jun 7, 2019

About FOX RENT A CAR: 7.7 /10

There was no line at the car rental and about 4 people on staff so we were helped right away. They tried to up-sell us on about 5 different things. One of which is insurance and they tell you that if you don't go with their insurance and the car ends up in the shop they will charge you the daily rent fee for as long as they can't rent the car. Maybe this is typical but I have never had a company tell me that so I would probably look around for a different company the next time that doesn't have this policy. The car itself had been cleaned but hadn't been given as much care as we are used to with rentals.

About QEEQ: 10.0 /10

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on FOX RENT A CAR SEATTLE AIRPORT

T.Sackett

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Wed, Nov 13, 2019

“Met expectations and nothing more”

About FOX RENT A CAR: 9.0 /10

I did notice it until I was driving to my destination but the check engine light was on and remained on the whole time I had the vehicle. In addition the vehicle seemed to be out of gear even though it was an automatic that something could be wrong with the shifting or acceleration. I caused several minor scares throughout the time I had it.

About QEEQ: 10.0 /10

M.Schultz

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Wed, Oct 2, 2019

“Horrifically slow and inefficient pick-up experience”

About FOX RENT A CAR: 7.0 /10

The pick-up line was atrocious - even with 4-5 staff at the counter, it took 40 minutes to get to the front. I had a simple pick-up (only driver, online reservation, no extras) and it still took 10 minutes to be done at the counter - it was easily the most frustrating car rental experience I've ever had. The agents all seemed to be trying to upsell every customer on every possible item. The transaction technology was also really sluggish and antiquated - the kiosk I was on crashed halfway through.

About QEEQ: 8.0 /10

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Thu, Aug 22, 2019

“Good but improvements can be made.”

About FOX RENT A CAR: 9.0 /10

Overall a decent experience. The car served my needs. The thing I hated the most was that I had to pay a Security Deposit when I arrived, after I had already paid for the rental before I got there, and I also purchased the extra car insurance. I did not think that was fair. Plus that extra step cuts into the waiting time which was too long as well.

About QEEQ: 10.0 /10

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Mon, Apr 22, 2019

“Long wait at the counter to get the car. Car needed new wiper blade.”

About FOX RENT A CAR: 9.0 /10

Long wait to get the car at the rental counter. System or employee taking too long. Employee not friendly. Car needed new wiper blades as it was hard to see in the rain in Seattle. And it rains almost daily there. Kinda of a safety hazard.

About QEEQ: 10.0 /10

R.Wertkin

United States

1 days rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Mon, Jan 14, 2019

“Good service but lousy car”

About FOX RENT A CAR: 9.0 /10

The car was horrible. The ride was poor. Seemed like a wheel was out of balance. It would start off rough and then even out but 0-50 was not good. Car lacked power and acceleration was not smooth. It was a hard pedal which made feel difficult. There was something wrong with the windshield that caused blinding by oncoming car light at night. I tried to remove it by washing the outside and inside several times but the glare remained.

About QEEQ: 8.0 /10

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Will go somewhere else next time

Relevant Reviews on FOX RENT A CAR SEATTLE AIRPORT

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