Unexpected charges of over 280 euros appeared, and I wasn't informed of the amount until after it was charged to my card. I filed a complaint months ago and still haven't received a response.
I mentioned many times at the counter that I had already purchased comprehensive insurance from my home country, but they kept trying to sell me their glass and commercial insurance. They wouldn't give me the keys, saying we needed that insurance to cross into Belgium. We had no choice but to buy it. Initially, they said it would be 65 euros, but with taxes, it ended up being over 80 euros.
Communication through Google Translate with the staff was fairly smooth
About QEEQ:10.0/10
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