Paris-Reims-Elephant Trunk Coast-Normandy-Colmar-Interlaken-Geneva-Avignon-Arles-Château de Chenonce

Dissatisfied, the car was not a Volvo, they gave me an old Citroen C3 instead.

They didn't inform me about the insurance when picking up the car, only mentioned the deposit. In the end, they charged me 3599.82 RMB for insurance. It's a rip-off! Currently appealing to the rental company.

The rental company was irresponsible. I returned the car in Nice and flew to Italy, only to be told that their system had no record of the return. After numerous calls, they informed me that there was no record of the return in Nice, even though I followed the same return procedure as others.

When renting cars from other places, they always give confirmation receipts. Here, there's none. Is it to force us into buying additional insurance? I clearly stated when picking up the car that I didn't need extra insurance, but still got charged for it after returning the car!

I rent cars in Europe for 200 days a year, and this car rental company is terrible. The counter clearly stated it was a deposit, but after returning the car and leaving Paris, they charged my credit card. When I asked the car rental company, they said it was for insurance. If I wanted insurance, wouldn't I have bought it at the counter? And they didn't even have my signature.