The staff had a bad attitude when picking up the car. Nissan vehicle.

The queue time was average, waited for half an hour

There are too few cars to choose from, and we didn't get the car we originally booked.

The reception staff were very friendly, but not very familiar with the QEEQ rental voucher. Due to a flight change, we arrived an hour earlier than our scheduled pick-up time, and the quoted price was significantly higher than our reservation price. After we pointed this out, they explained it was because we arrived early, and then they corrected it. During this trip to the US and Canada, we rented cars three times, and twice with AVIS, arriving slightly earlier than the reservation each time, and encountered the same situation. The US is a trust-based society. For both pick-up and drop-off, no one checks the car condition, which takes some getting used to, but this mutual trust feels great.

There are many car rental companies in the US. A friend recommended AVIS, so I didn't spend much time comparing. Based on what I saw, AVIS seems reasonably priced among the bigger companies. Companies like HERTZ are quite expensive! AVIS and BUDGET are part of the same company, and I guess AVIS might be slightly more expensive. They have a lot of new cars (as big companies typically do) and great service. They don't push for extra insurance and are very considerate. We arrived at Bozeman late, around 1 AM. The staff was patient and explained that while they could give us the car early, there would be an extra charge unless we returned it early. Extra drivers cost about $15 per day, which is cheap. In San Francisco, AVIS does not charge for an extra driver.